Senior Account Manager (B2B) – Manchester

We create amazing experiences, understand customers, and influence decision makers. We achieve these goals for our clients through a unique mix of marketing consulting, design, and development expertise from our offices in Manchester, Singapore, Austin, and Seattle.  In the past two years we’ve delivered marketing campaigns into almost 90  countries and 40 languages.

What you will do

• Undertake briefings from clients, including responding with proposals, budget estimates and timelines.
• Thoroughly understand the fundamentals of the client’s business, including their customers and partners.
• Establish and maintain influential relationships at all levels within clients including senior decision makers and influencers.
• Contribute to and help to shape client marketing strategy and thinking.
• Advise on all aspects of the marketing mix and their deployment to achieve a client’s business objectives.
• Develop and manage overall client budgets.
• Day-to-day client liaison and work-in-progress reporting
• Liaise with a number of stakeholders and budget holders.
• Participate in client conference calls and meetings
• Establish best practice and processes within the team and ensure programme deliverables meet and exceed client requirements.
• Manage ad-hoc projects as required e.g. case studies, e-mail newsletters, PowerPoint decks, print materials, internal and external Web sites etc
• Meet agreed client deadlines and proactively manage client expectations and delivery.
• Client reporting requirements including budget status and programme updates.
• Arrange and attend regular work in progress calls and/or meetings.
• Ensure clients are invoiced correctly and on time.
• Identify and communicate new business opportunities
• Act as a central hub of communication and information for the client
• Work with internal teams to ensure deliverables are consistent and are in line with established best practices.

 What you need to bring

• At least 3 years B2B marketing experience
• University degree
• Strong communication skills – both written and verbal
• Excellent organisational skills – ability to manage multiple projects at once
• Excellent attention to detail
• High level of written English and ability to proof-read copy
• Numerate and keen problem solver
• Strong analytical skills
• Experience of working to tight deadlines
• Composed under pressure
• Energetic and enthusiastic approach
• Strategic approach to projects, relationships, projects and problems
• Curious, creative and willing to think outside the box
• Storyteller or passion to build compelling and interesting stories

Extra points if you have

• Interest/experience in technology sector
• Should have experience of working in a partner liaison/partner management capacity
• Creative thinker or understanding of the creative process
• European Languages

 Life With Us

We are an independent agency where the opportunities to take on more responsibility move as quickly as you can create them. If you relish change, enjoy new challenges and seek to excel at your profession, this is the environment for you.