Account Manager

Our client are looking for a full-time Account Manager to join their experienced team!

A likeable, highly organised, creative dynamo, who’s not afraid to muck in, you’ll be responsible for managing multiple client projects across branding and digital.

You’ll support the Account Director and are responsible for looking after some of your own accounts and project manage work through the studio. Because you’ll be driving projects from start to finish, you’ll need to be a self-starter who can confidently manage clients, and who isn’t afraid to ask questions, whilst also sticking to deadlines. Good, clear communication skills are paramount when dealing with clients and the internal team.

In short: we need a self-starter who is process driven and who is bursting with ideas and has the business sense and organisation skills to see projects through.

What we’re after:

• 3+ years experience in a creative agency client services role
• Efficient, detail-oriented, organised, and able to work under tight deadlines
• Experience managing projects in a range of different channels including; branding, emails, social posts (paid and organic), website, print, video, campaign roll out, event stands and collateral, whitepapers, presentations etc.
• Skilled in project management
• Proficient in taking briefs independently and see them through a studio to execution
• Team player that’ll fit into our collaborative team
• Ambitious self-starter
• A growth mindset
• Clear verbal and written communicator
• An active interest in keeping up to date with trends and social media, with a love for all that’s new and innovative

What the client can offer:

In return, you’ll get to work with some incredibly knowledgeable and passionate individuals that truly love what they do.

• Hybrid work arrangement (after probation 3 days minimum in the studio)
• Opportunity to grow and progress
• 5 days paid-for professional development a year
• 23 days holiday PLUS birthday holiday (pro rata)
• Private healthcare including dental and optical cover
• Company profit share scheme
• Regular company events and socials
• Company pension
• Eco friendly studio space close to the Thames

What you’ll do:

• Work with our designers to develop, execute and have fun with our marketing strategy
• Manage our online presence across web and socials, and using your copywriting skills to be the voice of the agency
• Project manage internal marketing projects
• Work alongside our Head of Content and Strategy to create captivating content for multiple channels including digital and traditional communication methods
• Analyse campaign performance and adapt strategies to maximise results.
• Collaborate with internal teams and external partners to ensure cohesive brand messaging
• Support our social responsibility programme

About the client:

As a strategic brand and marketing company we believe that brand should be at the heart of all marketing activity. Success belongs to brave brands, the ones willing to challenge our perception of what’s possible, the ones who understand that being different is more important than being better.

The Drum ranked us as one of the top 100 Independent Agencies in the UK and thanks to our team, we’re proud to have earned the Great Place To Work® Certification™.

Nominated for a number of awards including Best Web Design Agency, Best Design Agency, Best Direct Marketing Agency and Best Corporate Communication Agency by The Drum Recommends, we believe this is a fantastic opportunity to be an integral part of a busy, growing agency that’s making a real name for itself with some brilliant clients such as Softcat, Microsoft Gold Partners, Zebra Technologies, Mammut and Monty Bojangles to name a few.

We believe in honest relationships, strategic thinking and beautifully executed creative ideas. We’re proud of the work we do and we’re driven to deliver better outcomes for our customers. You won’t find any egos here – just a lovely group of committed, energetic self-starters who enjoy doing their best work. Ambitious and always passionate about our craft, we’re dedicated to building strong relationships, getting to the heart of strategic issues, and pushing creative boundaries.

Great Place to Work® believes trust is at the heart of any great workplace, and we agree wholeheartedly. Trust is the main ingredient needed to create an environment where you’ll feel safe to let your imagination roam wild, embrace your weird and explore big ideas, no matter how crazy they seem.

As close-knit team, our energy is infectious, and we genuinely enjoy working together.